Privacy Policy

Privacy Policy for Manor Cheadle Hotel

At Manor Cheadle Hotel, safeguarding the privacy of our guests is paramount to us. This Privacy Policy elucidates how we collect, utilize, disclose, and protect your personal information when you engage with our services or visit our website,  (referred to as the "Website").

Information We Collect

We gather diverse types of information from our guests to furnish personalized services and enrich their experience. This may include:

  • Contact Information: Such as name, email address, phone number, postal address, and similar details.
  • Booking Information: Details pertaining to your reservations, encompassing dates of stay, room preferences, and any special requests.
  • Payment Information: Including credit card details and other pertinent payment-related data essential for transaction processing.
  • Demographic Information: Such as age, gender, nationality, and other demographic details.
  • Device and Usage Information: Information regarding your device, browser type, IP address, and browsing behavior on our Website.
  • Communications: Records of any correspondence with us, spanning emails, chats, and phone calls.

How We Use Your Information

We leverage the collected information for varied purposes, including:

  • Processing and managing reservations and bookings.
  • Tailoring personalized services and recommendations based on your preferences.
  • Addressing inquiries, requests, and feedback.
  • Enhancing our services, offerings, and overall customer experience.
  • Dispatching promotional offers, newsletters, and marketing communications (subject to your consent where mandated by law).
  • Adhering to legal obligations and enforcing our policies.

Information Sharing and Disclosure

We may disclose your information under the following circumstances:

  • With service providers and business partners who aid us in delivering our services and enhancing guest experiences.
  • When mandated by law or to safeguard our legal rights, property, or safety, as well as those of others.
  • With your consent or as otherwise permitted or necessitated by applicable law.

Data Security

While we undertake reasonable measures to uphold the confidentiality and security of your information, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Your Rights and Choices

You possess certain rights and choices concerning your personal information, including the right to access, update, correct, or delete your data. Additionally, you may opt out of receiving marketing communications from us.

Changes to This Privacy Policy

We retain the right to amend or revise this Privacy Policy at any time. Any alterations will take effect immediately upon posting the updated policy on our Website.

Contact Us

Should you have any inquiries, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us via:

Phone: +44 7932 000568